You can use the refresh or reset option straight from inside the windows 8 operating system, however what if your pc will not boot to allow you into Windows? No problem. All you have to do is access the Windows RE (Repair). So no need to panic, because you can use the refresh or reset option through both your pc settings and the troubleshooting Windows RE environment.
When Windows 8 Will Not Boot you have two options to gain access:
1. Boot from your Windows 8 operating system disc.
2. Boot from a Windows recovery drive.
#1. Boot From Your Windows 8 Operating System Disc
A new computer usually comes with an operating system disc so you will need to dig this disc out from storage. You might even have your Windows 8 installation files on a USB drive. Either way insert your media so you can access the files. If you do not have a system disc then you can borrow one from a friend as you only want to use the Advanced startup options.
Now to boot from a dvd disc or a USB drive we need to enter the computer bios and change the boot order. By default your computer bios settings are set to boot to your main hard drive first, but we want to change that to either the dvd drive or the USB, depending on which one you are using.
When you have changed your bios settings to boot to the device you want to start from, then you need to restart your computer. Make sure your USB is plugged in or the disc is in the drive.
Please note: If you are using a touch screen, where it says click, you can choose to tap the screen.
1. When you see the Windows Setup screen simply click on Next.
2. Go to the link at the bottom of the window that says repair your computer and click on it.
3. Advanced Startup Options will start.
#2. Boot From a Windows 8 Recovery Drive
In windows you can create a recovery drive but most of the time, when you actually need this recovery drive, you find out that you forgot to create it. No worries. Just go and create one from a friends PC. It will do the same job on your computer.
1. Insert the USB that has the recovery files into a spare USB port on your computer.
2. Make sure you have changed your bios settings to boot to the USB device first and not the HDD.
3. Choose your keyboard layout. I just choose US because it seems more universal.
4. After that you will see the Advanced options.
Refresh or Reset – Windows 8 Will Not Boot
There is an important difference here. The refresh option will keep your personal files, settings, and Windows apps. You can create an image for it to recreate (shown in the video below). To reset a windows 8 PC means to go back to the start. All files are removed and your computer will be as new.
You can also enter the Advance options menu to maybe do a quick system restore or try an automatic repair.
Image source: blogs.msdn.com/refresh-and-reset
If you cannot access these options at all then you might need to see if your computer error is due to software of hardware.