hi matetried everything you said and finally tried different memory and that fixed the problem.thanks very much for your help.
hi there are 3 sticks of memory in it and i have swapped them all about and tried combinations of 1 in and 2 etc, removed dust etc and same things happen so i think the memory is humped as it was old stuff i got from someone and was just lying about before i put it in.cheers
thanks very much for your help. i will need to get new memory and i will let u know how i get on.cheers
Hi i have already tried a system restore as well as a complete windows xp reinstall and the problem is still there.
Sorry for not replying earlier. The problem only happens when he shuts the pc down. Whenever he does this, the pc powers down and switches off and then is starts back up again immediately.