August 26, 2011 at 7:06 am #29219
Operating System: Windows 7Motherboard: Gigabyte P61 CPU: Intel i5I'm not sure if all of the information I have provided is relevant to the problem or not, just telling you what I know. When it comes to computers, I feel it's a learning curve.Hi my name is Rebecca. I'm still pretty novice when it comes to computers but about 6 months ago I did manage to build my own. Everything was running fantastic until yesterday. After turning on my computer I was instantly notified to update skype- I started the update but then bricked it (can't remember why). That was the last thing I did before my computer, which normally ran very fast and smooth, started to move at sloth-like speed. It took about 10 minutes just to open the start menu and when I restarted my computer it took ~ an hour to get to desktop. I also did the repair restart and that took ~2 hours. I received an error when trying to system restore, and after literally half a day waiting for the slow computer to respond I managed to reformat. For a while everything seemed fine afterwards. I was able to install windows 7 and also update drivers. I made the mistake of installing a program BEFORE doing windows updates- and during the installation, I received a blue screen telling me windows crashed. Now, I'm stuck at trying to even turn my computer on. It gets to "Starting Windows" and then Black screens. No matter what option I take- regular start up or repair, the black screen follows up before my computer makes it to desktop. Thank you SO much for your time. My computer is my current source of schooling and essential for my job. It is important for me to be able to fix these problems myself and not use the money I don't really have right now to bring the comp in.September 2, 2011 at 1:05 am #33424
Hi RebeccaYou say at the end "the black screen follows up before my computer makes it to desktop" Does this mean you are seeing the desktop icons or are you seeing a black screen? So it is not making it to the desktop now?It really does sound like something went wrong with the Skype update..Not sure what you mean by bricked but I am guessing you interrupted it. If the computer was shut down in the middle of it all then this is almost definitely the problem. Windows now seems like it is seriously screwed up... I would take the hard drive out and try and do some bad sector checking and so on... chkdsk..You would need to put it into another computer as a second hard drive or in an external hard drive case and connect to another computer... I guess you would know what I am talking about if you have built computers.I am thinking that you have installed something on bad sectors on the hard drive. You will need to test this though...
You must be logged in to reply to this topic.