- October 21, 2010 at 5:19 pm #29059
Help. I don't know how frequent you guys check this but here goes. I hope you guys can help. My laptop a gateway m-1629 with os vista 32 bit, it won't startup. It powers up and then after where the bar scrolls left to right, it goes black. I tried the use last good configuration option and again it goes black after the scrolling. I tried to go into safe mode, nothing again. I tried the vista installation disk repair option… and I thought it was going good until after I picked my os and clicked next it goes on to say it is looking for problems… but like after 5 min. a blue screen pops up… I fear that this may sound like a hardware issue… I hope not… Please help… I am also considering trying the Install Vista option… But I'll wait till I hear from you guys… I don't want to risk losing files….October 21, 2010 at 10:47 pm #33112
Hi there ELIIt does sound like a hardware problem. When you get the blue screen did you write down the codes because this will tell us the problem...Blue screens are great for that. It is all there right in front of your face. If you are worried about losing your data you could remove the hard drive from the laptop very easily, place it in a 2.5" external hard drive case (around $10) and plug it into another computer and get the files off. Since the repair disc does not even want to work I am thinking it is hardware, but as I said, the blue screen message can tell all. When you say you can't get into safe mode..did it stall and not start? If you cannot see the blue screen again I would probably start looking at the easiest parts of the laptop that you can get to and check out. I would start with the hard drive boot sector...not booting... Repair a damaged boot sectorAnd then move on to checking the ram. My computer has a black screenOctober 23, 2010 at 6:24 pm #33113
Thanks for replying. And my apologies for replying so late, kinda hard to find a computer around.When I tried going into safe mode, after I select it and f8ing it... it stalls or goes into a blue screen. And a different error code each timeOctober 23, 2010 at 8:30 pm #33114
I would look into checking the ram yourself..if you can…because it is an easy task that could save you money. This is the most common cause and if you just test it by removing one stick..hopefully you have two…and then seeing what happens…please check out the article about ram before doing anything..October 26, 2010 at 2:39 pm #33115
So… I tried and removed one of the two rams and saw that it gave me a blue a screen after I saw the scrolling. For both of the rams… I moved them around but gave the same blue screen. I did however write down the errors codes.October 26, 2010 at 11:53 pm #33116
You can try re-seating the ram but I think the blue screens have been warning of a failure to come. I guess we were not quick enough to solve the problem. It would be nice if you had another stick of ram to put in there to see once and for all but this is not always possible. Did you end up taking the hard drive out and getting your data? This is a good idea, because either way this is your safest bet.Those error codes you have provided are very broad. Was there any writing with it...like some words in CAPITAL letters. Sometimes you do not get any more information. Some information on the internet points to a problem with your antivirus program and others point to hardware. Now for the black screen. Is there a cursor on the screen or is it totally black?
You must be logged in to reply to this topic.