- October 29, 2009 at 12:55 pm #28832
Hi there! Only just recently, Ive been recieving this warnng note everytime I open my videos folder. I googled it ages ago and found that apparently its to do with codecs battling for supremecy over my system. Ive uninstalled my Divx AND Xvids numerous times, tryiing all the different versions (Divx 6, Divx 6.5, Divx 7, etc) and it still keeps comin up!!!Its gettin HIGHLY annoying as I pass my time by watchin my films. What am I missing?!?!?!October 29, 2009 at 1:17 pm #32540
Did you remove divx completely?Are you using Nero? do you have an extra codec pack installed to allow you to watch dvd's in Windows Media Player? Have you tried changing the settings for the COM surrogate?October 29, 2009 at 1:35 pm #32541
Just a quick thing to try in the meantime…Go to the problem folder. right click on it and choose properties. then go to the customise tab. Press the arrow for the drop down list. choose all items..then tick the box to apply to all subfolders. press apply and okOctober 30, 2009 at 9:36 am #32542
Nope, i use DVD Decryptor, DVDx and sometimes Auto GK. I have installed Divx 6.5 and just installed Xvid 1.2.2 but havent restarted my computer yet (I just recieved a Windows Solution message suggesting this upgrade). Ill try your advice, then get back to you. =]October 30, 2009 at 11:25 am #32543
Once again, you have prevailed over the forces of … silly program faults! Always trust a fellow Aussie! ;DOctober 30, 2009 at 12:21 pm #32544
So did that fix it…because I had a dozen other things to try.October 30, 2009 at 12:24 pm #32545
That decreased the problem and the install of Xvid 1.2.2 closed the deal.October 31, 2009 at 8:07 am #32546
Ok, so I turned my lap top back on today … and the problem has reappeared. ITS THE MOST FRUSTRATING THING IN THE WORLD!!!! You mentioned you had a bunch of other options...November 2, 2009 at 7:33 am #32547
Have you tried removing all the codec packs and extras you have installed. Do you have k-lite codec pack installed? You could also have more than one version of a certain codec that is clashing. Here's another thing to try http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/November 4, 2009 at 9:18 am #32548
I had looked at that website before , but before the added section at the bottom of the page. I followed the instruction 5times over and they didnt help either.. I checked all again codecs and and after disecting file by file for hidden codecs my Cdrive, I found a hidden, unnamed version of Xvid that was a built in component of Auto Gordian Knot. I uninstalled Auto GK, then reinstalled it with out the Xvid component (just to check) and the media files have been smooth sailing … so far. If a the COM Surrogate arrises again, I'll post again.Thanks for your help, Mitz.November 4, 2009 at 9:36 am #32549
Thanks for letting us know all the details. This information might help someone else.November 4, 2009 at 12:56 pm #32550
Hope so, coz its a bloody annoying situation to be in!
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