It sounds like you have an internet connection through the Local area connection which is normal. Have you tried to disable this connection and then enable it to refresh everything. Also have you updated your windows recently? This also updates IE explorer and other programs. Also...Do you use outlook or any other email program on your computer? If so, can you send and receive emails? Sorry about all the questions. We need to know as much as posssible because we cannot see the computer for ourselves. Also can you list what programs do not work or connect to the internet.