Starting your own home based PC repair business can be a lucrative and rewarding experience. Gone will be the day of telling your technician that you have a faulty computer because it doesn’t type numbers only to be introduced to the ‘num lock’ key. Second, you can look like a genius and save friends and family money by performing general computer repairs for them. Finally, you can make some nice extra money with very limited overhead. That being said, there are a number of different avenues and specialities one can take in starting their own PC repair business and its important to find which works best for you.
Have The Knowledge
I’d like to start my own restaurant but I think people would eventually tire of Hot Pockets and Macaroni & Cheese. The same holds true if you’re aiming to start a computer business – you should have a great understanding of the field. This doesn’t mean you can’t take night or online classes while you work your current job or just train on your own but the best chance at repeat customers is if you perform quality work right away. When you have your own PC repair business, you can’t learn on the job under the company’s dime like you would as a greenhorn.
But do not despair as computer repair technicians use secret weapons to fix people’s computers so sometimes it is just about learning how to use a particular type of software.
Define Your Services And Your Clients
There are many avenues you can take in regards to starting a PC repair business and the services that your company will offer. Some people prefer to deal exclusively in hardware and building a PC. Others are software orientated and claim to be experts in virus removal and maximizing computer memory. Still other PC repair techs are specialized in the mass growing popularity of network solutions and storage. You can choose to offer all these services or you can elect to be a specific niche company that has one area of expertise. Remember that you should be fully qualified to offer a solution for any services you offer. Some things may come up that are beyond your skill level but the less that happens, the fewer bad references you’ll receive.
Another thing you have to decide on is if your PC repair business is going to be a small time hobby or a big time industry. You can either market your services to side jobs such as residential customers or aim to get a large corporation contract. Working with companies might make you more money but they generally have an IT guy on staff or already have a trusted PC repair company. Also, they’ll likely require you during normal business hours which could put a strain if you plan on staying employed at your current job. Residential PC customers are usually budget conscious and your invoice might not be as pricey but you can often do service calls at night or on the weekends.
If you’re going into computer repair, you probably have some knowledge about how to build a website. You should also take advantage of all the other ways that people can connect with you online including Facebook, Twitter, YouTube and more. Also remember that some people might not have access to the Internet because their computer is currently on fire so you should also have a business phone number.
Market Your Services
When starting a PC business remember that your phone probably isn’t going to ring off the hook that first year unless there are no other competitors in your area. Use those first few months to market the heck out of your business via social networking, classified ads, and fliers. Get your name and your face out there, especially if you live in a smaller town. Get some magnetic business signs printed up to put on your car, truck, or van and have plenty of business cards with you at all times. Remember that almost everybody has a computer these days so potential clients could be literally anywhere from the grocery store to the tavern to the local community college to the county jail (good behavior laws are getting less stringent every year)!
Other Tips To Remember
Computer technologies are ever changing and some of your time should always be set aside for learning the latest developments. You can take tutorials online or at a local learning center every time Windows releases a new operating system or when new technologies are introduced. You should also consider expanding your business as it grows. You can really corner the market and build a loyal customer base if you can not only fix somebody’s WIFI router but also fix their cracked iPod screen. Technology is only expanding and the more services you can offer in your home PC repair business, the more diversified your business will be. As comedian Jim Gaffigan once said, the Hot Pockets corporation could have sat on their laurels and only offered pizza flavored Hot Pockets but they saw the future and started offering breakfast Hot Pockets so people could have stomach aches twice a day.