If you have Windows XP it has built in remote access software that helps you connect to a friends computer, by invitation, to help them by taking remote access control of their computer system. This means you could be in the USA and be helping your friend in Australia to find a solution to his or her
computer problems. The technology to gain remote access to basically anyone’s computer is available on most computer users start menu. I regularly give my friends computer support from the comfort of my own
What you need to use the Help and Support tool to gain remote access
- An broadband or cable internet connection.
- Windows Xp on both computers.
- An email address or be signed into Windows Live messenger.
It is very easy to connect two computers over the internet. One computer can take control and fix problems on the other computer. Following these steps to use the Help and support software that is built in to Windows.
- Sign in to Windows Live Messenger and have your friend do the same thing.
- Go to the start menu and choose Help and Support (shown below) Just the computer user that wants to invite does this.
- The Help and Support Center will appear. Click on Invite a Friend to connect to your computer with Remote Assistance. Located under the Ask For Assistance menu.
- Then press Invite someone to help you. The window below will appear.
- Choose your friends name from the Windows Messenger contact list.
- Click on Invite this person.
- This will allow your friend to see your desktop. If they want to control your they must press the Take control button and the other person must agree by pressing ok..
- Check out the last Screenshot below…This is what I see when I am in control of my friends computer…I can go on the internet or read their emails etc..
The screenshots on the below are in order. Please click on to enlarge and see the picture. This will help yo understand what to press and what comes next. The first screen shot shows where to find help an support in Windows XP.