Connect to a friends computer to help them by using Remote Access

• Tweet

• Tweet

If you have Windows XP it has built in remote access software that helps you connect to a friends computer, by invitation, to help them by taking remote access control of their computer system. This means you could be in the USA and be helping your friend in Australia to find a solution to his or her
computer problems. The technology to gain remote access to basically anyone’s computer is available on most computer users start menu. I regularly give my friends computer support from the comfort of my own
home.

What you need to use the Help and Support tool to gain remote access

1. An broadband or cable internet connection.
2. Windows Xp on both computers.
3. An email address or be signed into Windows Live messenger.

It is very easy to connect two computers over the internet. One computer can take control and fix problems on the other computer. Following these steps to use the Help and support software that is built in to Windows.

1. Sign in to Windows Live Messenger and have your friend do the same thing.
2. Go to the start menu and choose Help and Support (shown below) Just the computer user that wants to invite does this.
3. The Help and Support Center will appear. Click on Invite a Friend to connect to your computer with Remote Assistance. Located under the Ask For Assistance menu.
4. Then press Invite someone to help you. The window below will appear.
5. Choose your friends name from the Windows Messenger contact list.
6. Click on Invite this person.
7. This will allow your friend to see your desktop. If they want to control your they must press the Take control button and the other person must agree by pressing ok..
8. Check out the last Screenshot below…This is what I see when I am in control of my friends computer…I can go on the internet or read their emails etc..

The screenshots on the below are in order. Please click on to enlarge and see the picture. This will help yo understand what to press and what comes next. The first screen shot shows where to find help an support in Windows XP.

Tagged as: assist, Assistance, computer, computer problems, computer support, connect, connect to others, desktop computer help, education, free, Free computer help, friend, help, help and support, help over the internet, internet, internet service provider, invitation, invite, invite a friend, IT support, It technician, remote, remote access, remote access software, remote assistance, remote help, software support, solution, take control of another computer, technology, tips, windows messenger, windows xp

This post was written by...

Mitz – who has written 923 posts on Computer Tips.

My name is Milica Pantic but everyone calls me Mitz. …I am a computer freak but I do not always talk in tech language. Hope you enjoy my website and learn everything you need to know in an easy to understand way.. If you like what you see please join: Follow Tips4pc On Twitter | Become A Facebook Fan | Subscribe RSS Feed | Tips4pc Youtube Channel